Services

What to expect from us!

SALES

Customers are guaranteed of superior products and service. Our values are people and customer centric. Vital Scales is a proud distributor of Adam Equipment in Zimbabwe. Over the years, we have established and maintained solid working relationships and partnerships with reputable suppliers. This background enables us to have confidence in the quality of products and workmanship delivered to the customer

REPAIRS

The technical department is available 24-7-365, meaning that we always have someone on standby every day to attend to breakdowns without delay. Our Technicians are well qualified to attend to any measuring instrument and will be able to provide customers with additional information on how to maintain instruments in the best possible condition.

CALIBRATIONS

The standard used in testing, calibrating, verifying and assizing equipment is traceable from our workshop to the Regional Trade Measures Offices and the National Office (Mukwati Building in Harare). Weighing equipment calibrations are essential. Overtime, accuracy and balances become less reliable and need to be calibrated regularly for quality assurance purposes. Our Calibrations meet ISO requirements.

SPARES & ACCESSORIES

We provide spares and accessories for all weighing equipment in all sectors of the economy. We also attend to printer breakdowns and spares requirements. Our consumables line carries items such as Thermal Till Rolls for POS machines and Credit Card Machines. We also stock Thermal Scale Labels, all at competitive prices. Our Rolls and Labels can also be customised to customer specifications.